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I tried to send the error report to my email account using the send error report option available in datapower XB62 appliance but i didn't receive any emails in spite of the action being successful in datapower.

I check the email SMTP settings and it was as follows :

SMTP Setting :

Server name: smtp.office365.com Port: 587 Encryption method: TLS

In datapower the following details were used in send error report option :

SMTP Server : smtp.office365.com

Subject : TestReport

Email Address : XXXXX@YYY.com

Email Sender Address : ZZZZZ@YYY.com

The below message was displayed when i send the error report :

Send error report to 'XXXXX@YYY.com' using 'smtp.office365.com'?

i confirmed the action, i received a message Action completed successfully.

Still I didn't find anything in my mail box.

trilawney
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  • I checked the setting under System --> Failure Notification Date Created Reason Upload Status Location 20160505074223801BST user-requested failure dpsmtp://smtp.office365.com/?To=XXXXX%40YYY.com . The notification is set to failure, so is that i will get notification in case of any errors ? Is it possible to get success reports as well ? – trilawney May 05 '16 at 07:26

1 Answers1

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Please note that the report can be quite big so it might be size restrictions on your mail. Look in temp log directory of DataPower to find the size of the report.

Anders
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