Secure Gateway client not starting on Linux

Question

I have installed the Secure Gateway client (v1.4.2) on RHEL V7. When I attempt to start the client, I receive an error that log4js cannot be found. I am trying to find out where log4js should reside. enter image description here

Additional information:

Installation was done as follows: rpm -ivhf ibm_securegateway_client_1.4.2_x86_64.rpm --force

Hardware: Intel (not AMD)

The installation log indicated that the install was successful.

Can you tell us more about what you were doing? How did you install it? Are you working in the Bluemix environment? — ralphearle, Apr 15 '16 at 21:57

score 0 · Answer 1 · answered Apr 16 '16 at 13:29

0

Please add --force option on Redhat Version 7.

rpm -ivhf --force ibm-securegateway-client-1.4.2+client_amd64.rpm

answered Apr 16 '16 at 13:29

scott1y

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2

I did the installation on Intel (not AMD) hardware. – Addison Goering Apr 18 '16 at 15:32

score 0 · Answer 2 · answered Apr 18 '16 at 14:18

0

It looks like your node modules did not install correctly. Please ensure you have the correct permissions and reinstall so the node modules can be correctly added.

On a side note, you may encounter issues when attempting to start the client from outside the client directory due to how it searches for the associated files.

answered Apr 18 '16 at 14:18

Galen Keene

303
1
10

Thank you. Can you direct to instructions for installing node modules? – Addison Goering Apr 18 '16 at 15:30
You can go to the client folder and run `npm install` which should pull all the dependencies from the package.json file. Ideally, this should have been handled during installation, but seems that wasn't the case this time. – Galen Keene Apr 18 '16 at 16:19

Secure Gateway client not starting on Linux

2 Answers2