I need to create a program on which a user can input an issue they are having with their phone. As the reply could be multiple words and lines, I need to be able to pick up key phrases and words such as "doesn't turn on" or "cracked" from the reply. Everything I have tried so far hasn't worked; not really an expert with programming, only started recently.
psuedo code:
x=input("What is wrong with your phone?")
if "dropped" in x:
print( #text )
I am using Python v3.
Thank you in advance.