We have FogBUGZ installed on FogBugz On Demand. I occasionally need to send an email containing a list of cases that were submitted via email to the person who originally submitted them. For this I would like to supply the original public access url that they would have received in the original cnofirmation email.
However I cannot seem to find that URL anywhere in the web interface. Is there an easy way to find these urls?
we are doing a similar thing but with local Fogbugz. This is what we do: 1. Call fogbugz API to get a list of cases 2. Store case numbers in a variable 3. Construct url links like this http://yourUrl/default.asp?insertCaseNumberHere
Hope this helps.
According to this answer https://stackoverflow.com/a/666225/3901618 you can get the public tickets for the selected cases (in this example filtered by a correspondent) using the following api call:
https://test.fogbugz.com/api.asp?cmd=search&q=correspondent:xyz@xyz.com&cols=ixBug,correspondent,sTicket,sTitle,dtOpened&token=123456789
where sTicket is
the ticket for a case, which can be turned into a public ticket URL
Source: http://help.fogcreek.com/8202/xml-api
The response looks like this:
<case operations="edit,reopen,reply,forward,remind" ixBug="455">
<ixBug>5455</ixBug>
<sTicket>
<![CDATA[5455_fq856r9ks6qr2rv9]]>
</sTicket>
<sTitle>
<![CDATA[Title]]>
</sTitle>
<dtOpened>2013-03-06T14:33:32Z</dtOpened>
</case>
and then you can build the following URL:
https://test.fogbugz.com/default.asp?5455_fq856r9ks6qr2rv9
