SugarCRM Request Timeout

Question

I'm using SugarCRM to fetch records (more than 1000+ records) in Cases. I already set up config_override.php:

$sugar_config['max_record_fetch_size']= 1200;

php.ini:

max_execution_time = 3600;

I still get the timeout error. What else do i need to change?

score 3 · Answer 1 · answered Feb 04 '16 at 04:15

3

set max execution time to 0 so that it will not through timeout error...but you need to optimize your code or query to get records.

max_execution_time(0);

answered Feb 04 '16 at 04:15

Gagan Upadhyay

Im at the search feltering Date Created. Then i tick the box to select all then it will prompt => You have selected all 20 records in this view. **Select all** records in the result set. then i Select All. then after 3 min it goes with a timeout error – Longki Dela Cruz Feb 04 '16 at 05:19
this kind of setting is not advisable, if your application takes too long to load, then there must be a problem on the other parts, this will exhaust the server – Anonymous Duck Feb 04 '16 at 10:58

score 1 · Accepted Answer · answered Feb 04 '16 at 09:32

1

In SugarCRM 7.6, theres a new configuration to override api.timeout

$sugar_config['api']['timeout'] = 180;  //default 3 minutes

so i need to override the time to a higher value for me to avoid the Request timeout error :-)

answered Feb 04 '16 at 09:32

Longki Dela Cruz

2 Answers2