Images not changing on some computers

Question

I'm having a little challenge here. After changing banner images on some part of my homepage, it the new images don't show even after clearing cache and re-indexing. Can someone please advise me.

Answer 1

You could try adding a version number to the image path in your code, as detailed in this answer: Is there a way to force browsers to refresh/download images?

You just need to add ?1 at the end of the url like so:

<img src="image.png?1"/>

Answer 2

This normally happens because you need to clear your browser cache on whatever machine you're viewing the site with - a fast and easy way to find out if this is the case would be to throw your browser into private/incognito mode and refresh the page.