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I have a configurable product with two options associated to it. I added a custom option to the same product to allow a user to upload a file for +£50. However, choosing configurable options on the page always over-rides the custom option and they don't work together.

This is a problem with the base Magento install 1.9.2.2 and 1.7.0.2

Any ideas?

Max Atkins
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  • What do you mean, they don't work together. They do work together. what did you encounter as not working together ? could you brief on that part.. – Suman KC Jan 11 '16 at 16:42
  • If you upload a file before selecting configurable options, it sets the price to be 0. If you choose config options at any point before or after uploading, the price doesn't recognise the file upload price increment AND doesn't push the file through to the order – Max Atkins Jan 11 '16 at 16:44
  • that shouldn't be the case by default, have you made modifications regarding configurable products or custom options ? – Suman KC Jan 11 '16 at 17:20
  • It is possible that the code that handles the upload is resetting the prices. I would start there. – SH- Jan 11 '16 at 17:33

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