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Last night, I was receiving memory issues for some of my queries (inner joins on multiple tables) against my dashDB service on Bluemix. Today, I cannot even access the dashDB service.

When I access my project instance on Bluemix, using my web browser, and choose my dashDB service, I am presented with a grey page and a white spinning wheel. I never get past that.

Is there an issue with dashDB in general? Could it be just my instance of it? Any way to fix it?

Thanks in advance!

Dan

Dan
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  • Can you provide the URL of your dashDB web console? dashDB in Bluemix is hosted by a set of servers and maybe just one of them exposes the issue. – Torsten Steinbach Jan 08 '16 at 13:17

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It doesn't appear to be any general problem as shown at https://developer.ibm.com/bluemix/support/#status

I advice to open a ticket to Bluemix Support.

You can do that using one of the following methods:

  • Use the Support Widget. It is available from the user avatar in the upper right corner of the main Bluemix UI. After opening the support widget panel, select Get Help > Get In Touch, select the type of assistance you need, and then fill out the support form.
  • Use the Support Site 'Get Help' form. This form is available on a separate site that is made available for ticket submission when you cannot log into Bluemix and access the Support Widget. Go to http://ibm.biz/bluemixsupport and fill in the support request form.
rspoglia
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  • Thank you for your reply. I heard that the IBM team had to reboot the service on their end. Things are working for me - I can now access my dashDB service. Thanks again for replying. – Dan Jan 08 '16 at 15:17