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i just referred to this question AmazonServiceException: User is not authorized to perform: dynamodb:DescribeTable Status Code: 400; Error Code: AccessDeniedException which has similar error. but it doesn't help me.

I'm getting this error when i try to raise a support ticket:

Invalid Input

User: arn:aws:iam::44324457964845364:user/testetest is not authorized to perform: support: (Service: AWSSupport; Status Code: 400; Error Code: AccessDeniedException; Request ID: 65dq34fedq234rde9-adqwef443432fasd-13q4wf4qqrf-9q34fewq431-9fasdff3wefw43efw3eas5b4)

this is the link i'm using https://console.aws.amazon.com/support

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Tejus Prasad
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1 Answers1

9

See: Accessing AWS Support

Unless you are a power user or administrative user, by default you do not have the privilege to raise a support ticket. Have your IAM administrator add an IAM policy like this so that you can raise a support ticket.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": ["support:*"],
      "Resource": "*"
    }
  ]
}

It is same as the IAM policy document: AWSSupportAccess AWSSupportAccess

helloV
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    Thanks. This was difficult to find for some reason, here's the reference about it: http://docs.aws.amazon.com/awssupport/latest/user/getting-started.html#accessing-support – Mike D Mar 09 '16 at 03:24