My app doesn't support iPhone 4s & 5 on the App Store?

Question

I have just updated a new version of my app and its not supporting iPhone 4s & 5.

From the App Store:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro, iPad Pro Wi-Fi + Cellular, and iPod touch (6th generation).

My older version did support all iPhone, iPad and iPod touch.

In Build settings the valid architectures are (for both debug and release): arm64, armv7 and armv7s

Under required device capabilities I had armv7. My simulators show iPhone 4 & 5 and it runs great.

How do I fix this?

Thanks in advance

Iphone 4 doesn't support iOS8, but iOS8 can be installed on 4s and 5. Check info.plist in required capabilities as David Wrote. Also iPad2 is missing. — Andrea, Dec 22 '15 at 09:08
@Andrea I did. Under required device capabilities I have armv7. What's missing? — Ty Lertwichaiworawit, Dec 22 '15 at 14:09
armv7 should be ok for iPhone 4s http://blog.manbolo.com/2012/05/02/how-to-indicate-what-devices-are-supported-by-your-ios-app — Andrea, Dec 22 '15 at 14:13
Yes I know that. Thank you. The reason I am asking is I had armv7 but my app can't installed on iPhone 4s and iPhone 5. — Ty Lertwichaiworawit, Dec 22 '15 at 14:15

score 2 · Accepted Answer · edited May 23 '17 at 12:18

2

So I found the answer to my question.

When I archived my app I had to select "iOS Device" and not archiving for a device that's plugged in at the time.

Source: https://stackoverflow.com/a/24149087/2053537

edited May 23 '17 at 12:18

Community

1
1

answered Dec 22 '15 at 17:45

Ty Lertwichaiworawit

2,950
2
23
42

score 1 · Answer 2 · answered Dec 22 '15 at 08:17

1

Check your info.plist file for items listed under "require device capabilities" It's possible that something has crept into this array that requires iPhone 5S+ to run.

answered Dec 22 '15 at 08:17

David Wong

10,284
3
39
34

1

Under required device capabilities I have `armv7`. Where else can I look? My simulators show iPhone 4 & 5 and it runs great. – Ty Lertwichaiworawit Dec 22 '15 at 08:24

score 1 · Answer 3 · answered May 25 '16 at 10:23

1

Build Settings -> Build Active Architecture Only (Release) = No

answered May 25 '16 at 10:23

zendobk

548
1
5
17

My app doesn't support iPhone 4s & 5 on the App Store?

3 Answers3