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I have uploaded an IPA file (Enterprise distribution) to diawi.com, and can download it on my own iPad no problem.

  1. Visit diawi.com/xyzxyz
  2. Click Install Application
  3. A popup appears, asking "XXX would like to install YYY". Click Install
  4. App appears on Home screen

I sent the link to a client, but when he follows this procedure, he does not get a popup in step 3. What could be a possible cause?

I also tried the same procedure using installfish.com instead of diawi.com, but also there I can install the app without a problem, but my client does not get the proper popup.

Additional information:

  • The app is packaged using Xcode 7
  • Both me and my client are using iOS 9.2
physicalattraction
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1 Answers1

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Ensure Java Script is enabled for safari by moving into iPad settings -> Safari -> Advanced

user6043817
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  • I have the issue again now. Unfortunately, this is not the solution. If I disable this setting, I cannot reproduce the issue. If the customer enables this setting, he still cannot download the build. – physicalattraction Apr 05 '16 at 08:11
  • Can you try this in different browser apart from safari? – user6043817 May 16 '16 at 10:06