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I am getting started with workflows in ServiceNow. I can see that the trigger for at workflow is based on conditions. But can a workflow be triggered by some sort of user action, i.e. a UI Action/button or through a script?

Chuckels5584
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1 Answers1

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There's a Workflow object accessible server side that you can use to start a workflow that's documented here.

Here's an example from that wiki article:

// where current is a task record with a workflow context
var w = new Workflow();
var context = w.startFlow(id, current, current.operation(), vars);
  • current: A GlideRecord that's been next()'ed to the record against which you're running the workflow
  • id: The sys_id of the wf_workflow you want to run (NOTE: This is NOT the workflow version, the startFlow method handles determining which version is published and executes against it.
  • vars: The input variables that your target workflow accepts. This should be a JavaScript associative array e.g.: var vars = {variable1: "value1", variable2: "value2"};
Joey
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  • That link appears to be dead now. Here's the link to the docs for Workflow as of Kingston: https://docs.servicenow.com/bundle/kingston-application-development/page/app-store/dev_portal/API_reference/Workflow/concept/c_Workflow_api.html#ariaid-title19 – Joey Mar 23 '18 at 14:28