Paypal Rest API Intenal Server Error 500

Question

I am using Paypal REST API for Java. I am trying to create recurring payment but it gives me internal server error 500. Response:

Response Code : 500
Response Body : {
    "name"   :"INTERNAL_SERVICE_ERROR",
    "message":"An internal service error has occurred",
    "information_link":"https://developer.paypal.com/webapps/developer/docs/api/#INTERNAL_SERVICE_ERROR",
    "debug_id":"efbbc528aeaaf"
}, change log level to DEBUG for details.

Well, then change log level to DEBUG! (first step towards getting it solved) and update the post with the relevant info — Alex Tartan, Oct 12 '15 at 13:53

score 0 · Answer 1 · answered Oct 19 '15 at 13:13

Any time PayPal (or really any HTTP API) returns 50x status, the backend is experiencing a bug or outage. For PayPal, you should contact Merchant Technical Support to help triage & escalate internally.

Be sure to include the debug_id in the ticket so that the support agent can look up the request that generated this error.

Paypal Rest API Intenal Server Error 500

1 Answers1