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I want to turn off the Voice Calls feature on my Plivo number because I only use them for sending SMS through their API. Sometimes when people receive a sms , they call back to the number they see and wait on hold or something for about 45 seconds incurring in unnecessary costs.

Thanks

General Electric
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1 Answers1

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you should be able to achieve this by removing answer url for the application.

  • go to https://manage.plivo.com/number/
  • in the last column you should be able to see Application
  • click on the application against your number
  • now your should be on page like: https://manage.plivo.com/app/edit/[application-id]/
  • remove value mentioned under Answer URL

This should setup no answering url for your number and hence people cannot call you on this number anymore.

Dhairya Vora
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  • Thanks for answering, I also found another way of doing this , and is creating an xml file with the following , this will tell plivo to reject all incoming calls. – General Electric Sep 30 '15 at 21:26