WHMCS cron job not running (or completed running?)

Question

I have another problem with WHMCS 6.

WHMCS' cron.php does not run via CPanel's Cron Job!

I have correctly updated the config/configuration files for the crons for the WHMCS 6. Also - If I accessed the cron.php via the browser - the WHMCS cron is able to successfully execute. (I know, cron.php should not be placed in a "public" directory, but just doing this for testing).

However, cron.php does not run (or maybe was not able to completely run) when configured from CPanel's cron. Cron job command is this: php -q /home/mysitepath/public_html/crons/cron.php

I set an email address so an email will be sent when the cron runs - but strangely, I did NOT receive any emails. So I suspected that the cron did run - but just did not finish so email was not sent.

Note also that I created a TEST PHP script that will send a test email within the same directory as cron.php and the script ran successfully and email was sent.

Any ideas guys why?

Thanks again guys in advance!

try the full path to php, send the script output to a file and check that. — , Sep 20 '15 at 21:02
@Dagon - what do you mean "full path" to php? that actually is already the full path to php: /home/mysitepath/public_html/crons/cron.php — Robert Friendlancer, Sep 21 '15 at 07:18
Did you check file permissions? Can you log in as root on the server to run the command from root? — muely2k1, Oct 08 '15 at 13:21
Did you find a fix to this issue? I too am experiencing the same problem. — MikeF, Nov 18 '15 at 00:09

score 2 · Answer 1 · edited Dec 09 '15 at 18:40

2

I ended up having this command that worked, though it means it needs the crons.php inside the public_html folder:

/usr/bin/curl http://whateverdomainyouhave.com/crons/cron.php

edited Dec 09 '15 at 18:40

Mogsdad

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answered Dec 09 '15 at 18:27

Robert Friendlancer

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Hello this worked for me, I was also having problem with whmcs crons, I installed ioncube on my server but still i was getting error as to run this cron you need to install ioncube..... Now i tried this and it's working fine for me.... great and thanks – dollar Jan 12 '16 at 14:55

WHMCS cron job not running (or completed running?)

1 Answers1