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After I have added a service dashDB to my Bluemix application and I click on it, I got in IE11 this message: The website declined to show this webpage HTTP 403

When I did the same in the Google crome I got a square head which looked sad. Does anyone know what to do? Thank you!

Karin
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  • What do you mean with "click on it"? Is this the "launch" button? Is the service already provisioned? – data_henrik Sep 15 '15 at 15:19
  • @Karin : Are you on Corporate network with strict firewall rules? Please note that dashDB dashboard https port is : 8443 . I wonder if your network configuration blocking https traffic on that port ? – vmovva Sep 16 '15 at 14:03
  • Thank you very much for your answers. Yes I am in Corporate network so I will try to look into if there is something blocking it. – Karin Sep 17 '15 at 14:32

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There is not much information to go but I would suggest the following to narrow down the cause of the problem or resolve the issue: - verify that service has been provisioned successfully (unless it's an existing instance that is known to work in the past) - clear browser cache/restart to eliminate any transient issues - BlueMix status page (https://developer.ibm.com/bluemix/support/#status) is currently reporting some authentication issues which potentially could cause problem, it should be check if the 403 error is still reported after the problem is resolved.

bogdan
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It might be worth to create the service with the "leave unbound" option and try to click on it. After you could bind it to your app.

rspoglia
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You can verify if the dashDB instance is up or not by accessing the https_url from the VCAP variable associated with the dashDB instance (for e.g.: https://bluemix05.bluforcloud.com:8443) and provide your username and password (also from the VCAP variable) for that instance and see if you can log in.

K P
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