0

I am trying to update Sitecore 8 update 4 to update 5, but via UpdateInstallationWizard.aspx I see an error in w3wp (iis) and wizard never done. How to fix it ? I don't see any error.

Update

In the Sitecore log I see an exception related to MongoDB

ERROR Exception when executing agent processing/taskAgent Exception: Sitecore.Analytics.DataAccess.DatabaseNotAvailableException Message: Database not available Source: Sitecore.Analytics.MongoDB at Sitecore.Analytics.Data.DataAccess.MongoDb.MongoDbCollection.HandleDatabaseException(ExceptionBehavior exceptionBehavior, Exception ex) at Sitecore.Analytics.Data.DataAccess.MongoDb.MongoDbCollection.Execute(Action action, ExceptionBehavior exceptionBehavior) at Sitecore.Analytics.Data.DataAccess.MongoDb.MongoDbCollection.FindAndModify(IMongoQuery query, IMongoSortBy sortBy, IMongoUpdate update, Boolean returnNew, Boolean upsert) at Sitecore.Analytics.Processing.MongoDbTaskStorageProvider.PickFirstExclusiveTask() at Sitecore.Analytics.Processing.TaskQueue.TryGetNext(Guid taskIdBoundary, ProcessingTask& workItem) at Sitecore.Analytics.Processing.TasksAgent.Execute() at Sitecore.Analytics.Core.BackgroundService.Run()

Nested Exception

Exception: MongoDB.Driver.MongoConnectionException Message: Unable to connect to server localhost:27017: No connection could be made because the target machine actively refused it 127.0.0.1:27017. Source: MongoDB.Driver at MongoDB.Driver.Internal.DirectMongoServerProxy.Connect(TimeSpan timeout, ReadPreference readPreference) at MongoDB.Driver.Internal.DirectMongoServerProxy.ChooseServerInstance(ReadPreference readPreference) at MongoDB.Driver.MongoServer.AcquireConnection(ReadPreference readPreference) at MongoDB.Driver.MongoCollection.RunCommandAs[TCommandResult](IMongoCommand command, IBsonSerializer resultSerializer, IBsonSerializationOptions resultSerializationOptions) at MongoDB.Driver.MongoCollection.RunCommandAs[TCommandResult](IMongoCommand command) at MongoDB.Driver.MongoCollection.FindAndModify(IMongoQuery query, IMongoSortBy sortBy, IMongoUpdate update, IMongoFields fields, Boolean returnNew, Boolean upsert) at MongoDB.Driver.MongoCollection.FindAndModify(IMongoQuery query, IMongoSortBy sortBy, IMongoUpdate update, Boolean returnNew, Boolean upsert) at Sitecore.Analytics.Data.DataAccess.MongoDb.MongoDbCollection.<>c__DisplayClass2c.b__2b() at Sitecore.Analytics.Data.DataAccess.MongoDb.MongoDbCollection.Execute(Action action, ExceptionBehavior exceptionBehavior)

Nested Exception

Exception: System.Net.Sockets.SocketException Message: No connection could be made because the target machine actively refused it 127.0.0.1:27017 Source: System at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.Connect(EndPoint remoteEP) at System.Net.Sockets.TcpClient.Connect(IPEndPoint remoteEP) at MongoDB.Driver.Internal.MongoConnection.Open() at MongoDB.Driver.Internal.MongoConnection.SendMessage(BsonBuffer buffer, Int32 requestId) at MongoDB.Driver.Internal.MongoConnection.SendMessage(MongoRequestMessage message) at MongoDB.Driver.Operations.CommandOperation`1.Execute(MongoConnection connection) at MongoDB.Driver.MongoServerInstance.Ping(MongoConnection connection)
at MongoDB.Driver.MongoServerInstance.Connect() at MongoDB.Driver.Internal.DirectMongoServerProxy.Connect(TimeSpan timeout, ReadPreference readPreference)

I don't use any MongoDb, but I use SOLR in a project.

Ovid
  • 11,580
  • 9
  • 46
  • 76
Arbejdsglæde
  • 13,670
  • 26
  • 78
  • 144

2 Answers2

4

From the error it looks like you need to have a valid MongoDB service running. See this SO Question:

Mongodb: Failed to connect to 127.0.0.1:27017, reason: errno:10061

and

problem with mongoDB

If you are not running the xDB have you made sure it is disabled according to this guide? https://kb.sitecore.net/articles/296641

Community
  • 1
  • 1
Richard Seal
  • 4,248
  • 14
  • 29
0

As per the upgrade guide you should be disabling analytics while upgrading. Please disable Analytics first and then try to apply the update.

Praful Memane
  • 28
  • 5