I'm new on Scrum, and I have a question about Burndown chart.
Where I work, we use the burndown chart with remaining hours (not points), so I have a question about what to do when a task consume all the estimate hours but it is not finished.
For ex: an story was estimated with 10 hours, but the team already used 10 or 12 o 20hrs so Jira shows as remaining hours 0 (it shows cero once the spent time is equal or higher than the estimated) The issue is that when I build the Burndown, the story said that the remaining is cero, so it looks like the story was finished, but that could not be the real status. How can I reflect that in the Burndown?