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I developed a program in VB.NET 2010 (.NET version 4). It runs in my laptop perfectly. I installed it to client's computer (Windows 7). While I run the application in client's computer, it stops responding.

I found a solution here and repair .NET 4 but the problem persists by giving the below error message.

Description:
 Stopped working

Files that help describe the problem:
  C:\Users\Manager\AppData\Local\Temp\WER46BF.tmp.WERInternalMetadata.xml
  C:\Users\Manager\AppData\Local\Temp\WER7030.tmp.mdmp

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  C:\Windows\system32\en-US\erofflps.txt

What should I do ?

UPDATE:

I found something (not the solution). I am using a Sub procedure that loads the crystal report engine while the application starts. I block the procedure and the application runs. But while I generates a report (Crystal Report), it again stops working.

I am using Crystal Report 13_0_14.

What would be the solution ?

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Raja
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  • Does it consistently stop working? Does it ever start working? Does it stop at a particular action or event? – Andrew Mortimer Jul 31 '15 at 07:14
  • @Mort Hi, thanks for your response. Yes it consistently stop working. It is not working in that computer. The computer is ok. I have tested my application in another computer. It works great there, but not in this computer. – Raja Jul 31 '15 at 07:19
  • What's the nature of the application? VB.Net can be used to create console applications, web applications, at least two different types of desktop applications, etc. – Damien_The_Unbeliever Jul 31 '15 at 07:21
  • @Damien_The_Unbeliever **Windows form application**. – Raja Jul 31 '15 at 07:22
  • Have you looked at the memory dump file WER7030.tmp.mdmp? It might provide more details. – Greg Jul 31 '15 at 07:24
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    Could you put a simple app on the workstation to see if it is an issue with your app or an underlying problem? – Andrew Mortimer Jul 31 '15 at 07:26
  • **Please see my update** – Raja Jul 31 '15 at 07:28

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