I am having trouble with my htaccess for Drupal. I am using osticket and am finding it hard to get the syntax right. When I use the below I can't always respond to tickets and get a page not found error.
RewriteCond %{REQUEST_URI} "/support/"
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule (.*) $1 [L]
If I edit to show below I can respond but the ajax stops working (which causes issues when creating new tickets ect).
RewriteCond %{REQUEST_URI} "/support/"
RewriteRule (.*) $1 [L]
The interesting thing is it does not happen all the time. Sometimes I use the first set or rules and I can respond to tickets no problem. Other times I get the not found error. Why would it work sometimes but not others?
I have been using the link below to troubleshoot.
