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Project Type: scrum type

request is of type STORY, I'm unable to see PROGRESS STATUS in the request. Default Story Screen is also set, but screen also I'm unable to see PROGRESS STATUS as field.

Here's a twist, if i create another story in the same project, i can see PROGRESS STATUS'. Also, request contains EPIC LINK too!!!!

As a admin, i can see option to add the required field in the story request. If I'll add field, it will affect the current screen assigned to the project?

What could be the issue that caused field not associated while creating?

Edit1:
These are the option i'm able to see: enter image description here


This is what i expect to see (If i'll create a new Story Type, i can see these options (Start Progress)) enter image description here

View Workflow(same for above 2 instance) enter image description here

Annadate Piyush
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    I'm voting to close this question as off-topic because [project management is now off-topic on Stack Overflow](//meta.stackoverflow.com/questions/343829/is-stack-overflow-an-appropriate-website-to-ask-about-project-management-issues/343841#343841). Ask these questions on [SoftwareEngineering.SE](//softwareengineering.stackexchange.com/) and [ProjectManagement.SE](//pm.stackexchange.com/) instead. (You can also flag for moderator intervention to have this question migrated.) – robinCTS Oct 28 '17 at 01:59

2 Answers2

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I'm assuming that PROGRESS STATUS is a custom field.

On the story where you were unable to see PROGRESS STATUS, did it have a value set? You can see from the "Where is my field?" screen the last item mentions that only when PROGRESS STATUS has a value will it be shown. That is one possible problem.

The "Where is my field?" screen is also indicating that the screen scheme for the current project does not include your custom field. If you click on the "Story Screen Scheme" link on "Where is my field?" you should be able to add the missing field. This will make the PROGRESS STATUS field visible for every project that uses the "Story Screen Scheme".

The final thing to check is the custom field configuration. JIRA is careful with custom fields, it does not make them visible in every project by default. You need to enable them for each project you want them to be visible in.

Barnaby Golden
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  • since i'm new to jira... unable to see "start progress" option in the story request... can u judge y it is so? – Annadate Piyush Jul 23 '15 at 09:30
  • Sorry Annadate, I'm not sure I understand your question. – Barnaby Golden Jul 23 '15 at 09:44
  • I've updated the question. check Edit1. – Annadate Piyush Jul 23 '15 at 10:38
  • On the same screen, can you see the link that says 'View Workflow'? It is in the middle of the screen, in brackets and just under the buttons. Click on 'View Workflow' and it will show you the workflow you are currently using. If there are no valid transitions from where you are to 'Start Progress' then this button would not appear. – Barnaby Golden Jul 23 '15 at 10:45
  • yes, i've check'd with 'View Workflow', Workflow is USER STORIES 1.1, and Start Progress is also present for the type story where "Start Progress" option in enable n not enabled. (view workflow screenshot added) – Annadate Piyush Jul 23 '15 at 11:52
  • OK, there are three things that need to be true for you to see 'Start Progress': 1. Your story needs to currently be in the state 'Open'. 2. You need to satisfy all the conditions on the transition from 'Open' to 'In Progress' (you can view the conditions in the workflow view) 3. You need to have permission on this project to do transitions. – Barnaby Golden Jul 23 '15 at 13:34
  • 1. Story is in open state 2.conditions to satisfy? workflow view does not contain any condition for view. 3. I'm JIRA-ADMIN and the project Admin cannot view the transition option. Person who created the story has the 'Transition Issues' permission Barnaby, i can feel, this may be due to some patch/updation going on in jira while the story was created. this can be ? – Annadate Piyush Jul 24 '15 at 04:42
  • In the edit workflow view, click on one of the lines (the transitions). A box pops up that shows the details of the transition. In the box are links for: properties, triggers, conditions, validators and post functions. If you click on conditions then you see the conditions necessary for the transition to be allowed. Might be worth checking the validators as well. – Barnaby Golden Jul 24 '15 at 07:23
  • Let us [continue this discussion in chat](http://chat.stackoverflow.com/rooms/84143/discussion-between-annadate-piyush-and-barnaby-golden). – Annadate Piyush Jul 24 '15 at 07:38
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Solved. Tried to move the story into another project (better with scrum->kanban or vice-versa) and again to your original project. You need to remember the other fields such as component link if any !!!

Annadate Piyush
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