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We are trialing a test migration of a project on TFS 2010 (on prem) to #visual-studio-online using #OpsHub . During the migration phase at the user mapping window we are getting the below error message.

2015-07-08 15:10:49,916 [4] ERROR Error : The operation has timed out at System.Net.HttpWebRequest.GetResponse() at Microsoft.TeamFoundation.Client.Channels.TfsHttpWebRequest.SendRequestAndGetResponse(HttpWebRequest webRequest, WebException& webException)

I am not able to find much information on-line about this error. I tried doing the migration as a TFS administrator and as a domain user who has project admin access to the project but still get these time out errors.

I saw online a user upgraded to #OpsHub 1.3 from 1.2 to overcome this issue which I tried but still doesn't help. Do we need to open any other ports for this to work apart from 80 and 443? Any suggestion as to how to over come this issue?

Daniel Mann
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Ash Manoharan
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1 Answers1

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From the logs we find out that error is about time out from your local tfs server.

Server Error : TF400324: Team Foundation services are not available from server tfs.nextdigital.com\Next Digital. Technical information (for administrator): The operation has timed out

Here you need to work with your tfs admin to increase timeout parameter of your tfs.

Following thread might help you in this.

http://blogs.msdn.com/b/ablock/archive/2008/09/16/increasing-the-time-out-time.aspx

Thanks & Regards,
OpsHub Support

OpsHub Inc.
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