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i have created a whole website on my test server then moved it to client server. After clicking the "Forgot password" option, i got link on my email . When i click on that link it redirects me to reset password page. Now when I try to reset password it gives me an error "Your password reset link has expired". I tried with the new password it gives message that the "password is invalid" and it is still working with the old password.

Ole Albers
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user2583432
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2 Answers2

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You probably created the customer outside the traditional manner , try:

  • Enter the login and fill required data.
  • Create a new login.
Rafael Corrêa Gomes
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Please check with your default email template name: Forgot Password I have same issue for me issue with this email template

In this template find below line 

<a href="{{store url="customer/account/resetpassword/" _query_id=$customer.rp_customer_id _query_token=$customer.rp_token}}"><span>Reset Password</span></a>

and replace with below line:

<a href='{{store url="customer/account/resetpassword/" _query_id=$customer.id _query_token=$customer.rp_token}}'><span>Reset Password</span></a>

You will see issue with quotes only.

Hope this will help you.

Yatin Khullar
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