0

Hi I have a local landline number and a mobile number, is it possible for twilio to make outgoing call thru the Mobile number or landline number I already have ? So that way customers call us back to our office number ?

ChiHam
  • 85
  • 1
  • 2
  • 14

1 Answers1

0

Yes and no. Twilio can make the callerid show up as any number you have verified, but the actual call will be made by another number for billing purposes.

https://www.twilio.com/help/faq/voice/can-i-use-a-non-twilio-number-as-the-caller-id-for-outgoing-calls

Can I use a non-Twilio number as the caller ID for outgoing calls?

Yes, just verify the number with Twilio. Verification takes just a few seconds, and proves to us that you have authority to use the phone number. Sorry, no prank calls from your bro’s phone number! Once the phone number has been verified, it can be used with the ‘callerID’ attribute for your outbound calls.

E.J. Brennan
  • 45,870
  • 7
  • 88
  • 116
  • And how do you connect to the landline or mobile number ? Thru wires or its automatically done by the cloud ? – ChiHam Jun 01 '15 at 01:55
  • The call gets initiated by Twilio thru code you write, but it looks as if it comes from your verified number. – E.J. Brennan Jun 01 '15 at 08:59