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I have an application, a game, that is crashing with the 0xc0000005 error. All other exe-files are working on my machine.

My question is if there is an easy way to find out what exactly is causing the crash (missing read/write permissions, dll's, etc.)?

Any help would be greatly appreciated!

Here's what I tried so far:

  • I ran chkdsk to scan my HDD > no problems were found
  • I ran a memory test and tried different RAM modules on different sockets on the MB > the test found no problems and the application also crashed with different RAM modules and sockets
  • I did a clean reinstall of Windows > the application is still crashing
  • I tried to monitor the process with a tool called "Process Monitor" and I see that my exe is calling werfault.exe, which in my opinion should be right after it crashes, but before that I am not able to see the reason for the crash
  • Windows Error Reporting says the following:

03.05.2015 15:24 Application Error Faulting application name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256 Faulting module name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256 Exception code: 0xc0000005 Fault offset: 0x0000000001606883 Faulting process id: 0xe30 Faulting application start time: 0x01d085b51e0c3aba Faulting application path: D:\Games\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe Faulting module path: D:\Games\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe Report Id: 32bf750e-a2c3-4002-bfa9-933bc2ad93eb Faulting package full name: Faulting package-relative application ID:

03.05.2015 15:03 Windows Error Reporting Fault bucket 86071493130, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: GTA5.exe P2: 1.0.350.1 P3: 5540c256 P4: GTA5.exe P5: 1.0.350.1 P6: 5540c256 P7: c0000005 P8: 0000000001606883 P9: P10: Attached files: C:\Users\danst\AppData\Local\Temp\WER121D.tmp.WERInternalMetadata.xml C:\Users\danst\AppData\Local\Temp\WER18B6.tmp.appcompat.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GTA5.exe_af4174c6205dd5b299c41ba6a62e7a294b66c7_d7c6dbf6_16411903 Analysis symbol: Rechecking for solution: 0 Report Id: 4d902e1a-3113-4c27-85aa-224630761070 Report Status: 1 Hashed bucket: c7bb57dad94a180c3ac38b71b9c11492

rrirower
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mk23usp
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1 Answers1

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Exception code 0xc0000005 stands for an access violation. The program tried to access memory that has not been allocated or is already freed.

Normally this type of exception is a bug. Either something failed to load/initialize by some unknown reason and subsequently causing this error or it is just some bad code.

You should report this problem to the developer of the software.

René Hoffmann
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