Reactivate a closed user

Question

We are creating users and closing them through the REST API. If a user is closed, how do you reactive them through the REST or SOAP api? I see in the UI you just Send them the activation email again and it re-actives the User. How would you do this through the API?

did you manage to find anything? I also inspected the network monitor on the browser and found that on clicking Reactivate against the Closed user, they invoke an API which sends an attribute `sendActivationEmail` with value `send`, but it doesn't seem to help. Obviously, the API exposed to the UI is different from the REST API we're supposed to use. — asgs, Feb 02 '17 at 08:17

score 0 · Answer 1 · edited May 23 '17 at 12:16

0

If you recreate the user with the same exact information, it will reopen the closed user and resend the activation.

See this answer https://stackoverflow.com/a/42035194/1219543

edited May 23 '17 at 12:16

Community

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answered Apr 28 '15 at 21:03

Andrew

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I hoped so too, but it doesn't seem like that. If you send a POST request with the same details, it creates a new user alongside the user that still shows as closed. That's because creating a user (even with same details) results in a new userId – asgs Feb 02 '17 at 07:42
Yes, I asked that question :-) – asgs Feb 07 '17 at 07:24

score 0 · Answer 2 · answered Apr 04 '18 at 22:03

0

Get their User ID and call the UpdateUsers API as such:

PUT {VX}/accounts/{accountid}/users/

{
    "users": [{
        "userId": "00000000-0000-0000-0000-000000000000",
        "sendActivationEmail": "send"
    }]
}

answered Apr 04 '18 at 22:03

Drew

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Reactivate a closed user

2 Answers2

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