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I recently did a mailing to a lot of hotmail addresses and now all the e-mails I send out (from PHP by the way) don't seem to reach their destination. So I figure hotmail banned my url...

Is there any way to get rid of this ban so my e-mails will reach the users again (like activation e-mails etc)?

FinalFrag
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3 Answers3

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Is your domain really banned? Didn't those emails just end up in junk folder? If the former, then you'll really need to contact Hotmail. Either way, I recommend you to read this article to avoid ending up in junk folder or to get banned again in the future.

BalusC
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  • Nope, it's not the junk folder stuff... I tried to send to my own hotmail address and the mails simply don't arrive. – FinalFrag May 28 '10 at 00:09
  • Been there. I seriously doubt your domain is blocked. Try swiftmailer. – da5id May 28 '10 at 00:15
  • I am using CodeIgniter mail class... The e-mail used to arrive, until I decided to do that stupid mailing... After about 200 emails (in 2 hours) they started to bounce back. Haven't been able to send any since then (I already disabled the mailing) – FinalFrag May 28 '10 at 00:24
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Are you using a mailing class like swiftmailer? I've found it solves most issues.

da5id
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  • I'm using swiftmailer as part of the Symfony2 framework. Emails to hotmail aren't making it, but to other accounts they are. So it seems like a blacklist issue to me. :( – diggersworld Aug 28 '14 at 09:29
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If your server IP is blocked by Hotmail, try using an alternate SMTP to send the messages temporarily. Maybe Gmail's SMTP? if you have a Gmail account of course. Don't abuse it though.

I am almost 100% sure that Hotmail will remove your IP eventually from the blacklist. Most services run a 48-72 hours ban; if they don't receive any more requests from the banned IP, it will get removed from the list.

Dan H
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  • Ok, I will temporarily send the e-mails from my other domain by hand. Hope they will remove me from the blacklist soon :) – FinalFrag May 28 '10 at 09:35
  • Seems like you are right, the ban is gone now and mails are reaching the hotmail accounts again... thnx – FinalFrag May 28 '10 at 09:54