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We are converting the JSON input to Docusign XML and trying to upload a document and then sending it to Docusign. But getting this error Call to URL, status :400: Error description: 

<?xml version="1.0" encoding="UTF-8"?>
<errorDetails xmlns="http://www.docusign.com/restapi" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
 <errorCode>RECIPIENTS_NOT_PROVIDED</errorCode> 
 <message>No recipients were found in the request.</message> 
</errorDetails>

But we do have mentioned the recipients in the xml as 

<recipients>
 <signers>
  <signer>
    <recipientId>abc@gmail.com</recipientId>
    <email>abc@gmail.com</email>
    <name>abc@gmail.com</name>
  </signer>
 </signers>
</recipients>
Andrew
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Nnupur Krishnaa
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  • It would be easier to determine if you gave us the XML. Please don't forget to remove the sensitive info from the header (if provided). Thanks. – Rickey S Feb 23 '15 at 16:50
  • Unrelated, but why are you converting to XML if you have JSON? Docusign does support JSON so you might be able to save some time. – Chuck Vose Feb 26 '15 at 02:29

1 Answers1

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You have to use a numerical value for recipientId, also your name should not be an email address once you move into a Production workflow.

Below is linked to the source that will provide the requirements for the call. The sample is in JSON, but it is the same for XML.

Send an Envelope or Create a Draft Envelope

Sample Code from the help guide:

"recipients": {
    "signers": [
    {
        "email": "String content",
        "name": "String content",
        "recipientId": "1"
    }]
}

Converted to XML

<recipients>
 <signers>
  <signer>
    <email>String content</email>
    <name>String content</name>
    <recipientId>1</recipientId>
  </signer>
 </signers>
</recipients>

DocuSign REST v2 API Guide - Send an Envelope or Create a Draft Envelope

Andrew
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