Satya,
Please try hitting your dispatcher url, if the page comes up you will be assured that cognos is setup fine and the problem is with Gateway/IIS
to configure IIS please check below steps
Configuring IIS 7.0 and Cognos 10.1
This is a 6 step process:
- Check CGI or ISAPI is enabled in IIS
- Create the Cognos 8 virtual directories
- Edit ISAPI or CGI Extensions
- Add module mapping
- Edit Module mapping
- Allow CGI application to use execute
1 Check CGI or ISAPI is enabled in IIS
can be checked from - Go to Start > Administrative Tools>Server Manager
- Create the Cognos 8 virtual directories
In the left Connections pane, expand the server node, expand Sites, right-click on Default Website, and click Add Virtual Directory
Enter "c84" for the Alias and enter the path to the c8\webcontent directory in the Physical Path (default C:\Program Files\cognos\c8\webcontent). Click OK.
Right click on the newly-created cognos8 Virtual Directory and click Add Virtual Directory
Enter "cgi-bin" for the Alias and enter the path to the c8/cgi-bin directory in Physical Path (default C:\Program Files\cognos\c8\cgi-bin). Click OK.
- Edit ISAPI or CGI Extensions
In the left Connections pane, select the server node, then double-click ISAPI and CGI Restrictions in the right pane.
In the Actions pane click Add, enter the path to either cognosisapi.dll or cognos.cgi depending on which you will use (default C:\Program Files\cognos\c8\cgi-bin\cognosisapi.dll or C:\Program Files\cognos\c8\cgi-bin\cogno.cgi), check the "Allow extension path to execute" box, then click OK.
(you may need to surround the path in double quotes if it contains any spaces)
Or
Click ‘edit feature settings’ on right-hand side and ‘Allow unspecified CGI Modules’
- Add Module Mapping
Within IIS expand the virtual directory and click on the cgi-bin virtual directory, Double click Handler Mapping within the main pane.
Within the actions pane click Add Module Mapping.
Enter either *.cgi or *.dll in the Request Path depending on which one it is you require. Within the Module Path choose either CGIModule or ISAPIModule. In the name section give it a realistic name i.e. ISAPI-cognos
If you are using ISAPI Module you will need to click the ellipsis next to the Executable section within here navigate to cognosisapi.dll
Click Request Restrictions
N.b. if you are using a CGI Module you do not need to select anything in the executable section
Under the Mapping tab Select Invoke handler only if request is mapped to: File
Under the verbs tab ensure All verbs is Selected
Under the Access Tab, Select Execute
Depending on the method used in section 3 a message may appear select Yes
Your new module mapping should be added to the Module Mapping List
- Edit Module Mapping
In order for Cognos Administration to function properly, the directive added to the IIS configuration file in previous step has to be edited manually. Depending on how IIS is set up, this will have been written either to
/c84/cgi-bin/web.config. Open up using Wordpad Check those files for the following entry:
For CGI it will originally look like:
Add allowPathInfo="true" at the end of the statement so it looks like:
For ISAPI it will originally look like:
Add allowPathInfo=”true” at the end of the statement so it looks like
n.b. you may need to ensure that you have access permissions on the folder to enable you to save to this file
- Allowing CGI application to use execute
Select cgi-bin virtual directory within IIS, Select Handler Mappings and click Edit Feature Permissions.
Select OK and Click OK