I am getting error when creating menus in joomla on server

Question

PHP Warning: is_file(): open_basedir restriction in effect. File(\metadata.xml) is not within the allowed path(s): (D:/INETPUB/VHOSTS//canopussystems.com\;C:\Windows\Temp) in D:\INETPUB\VHOSTS\canopussystems.com\ecommerce.canopussystems.com\mycart\cart\administrator\components\com_menus\models\item.php on line 951

Hi! Since some time, Joomla has its own StackExchange site: [joomla.stackexchange.com](http://joomla.stackexchange.com). I recommend you asking your future [tag:joomla]-related questions there. — miroxlav, Jan 24 '15 at 14:02

score 1 · Accepted Answer · answered Jun 26 '15 at 22:17

you can bypass this if you don't have access to server configeration -in my case I don't- by editing the php code in the administrator\components\com_menus\models\item.php

look up

        $option = '';
        $base = '';

        if (isset($args['option']))
        {
            // The option determines the base path to work with.
            $option = $args['option'];
            $base = JPATH_SITE . '/components/' . $option;
        }

and replace it with

        $option = '';
        $base ='';

        if (isset($args['option']))
        {
            // The option determines the base path to work with.
            $option = $args['option'];
            $base = 'D:/INETPUB/VHOSTS/canopussystems.com\ecommerce.canopussystems.com\mycart\cart'. '/components/' . $option;
        }

that worked for me till I get access to php configuration . u should make sure the path is correct though.

Arshid KV · Answer 2 · 2015-01-24T08:28:18.853

0

Check php configuration using <?php phpinfo(); ?> Search php.ini file and change settings . And search "open_basedir" that file. then replace

open_basedir = "/var/www/htdocs/:/var/www/tmp/"

edited Jan 24 '15 at 08:28

answered Jan 24 '15 at 08:16

Arshid KV

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can you please explain me briefly how can I change the setting in php.ini file – NITIN PATEL Jan 24 '15 at 08:19
localhost or other server ? – Arshid KV Jan 24 '15 at 08:20
Parallel plesk 11.0 version windows based server – NITIN PATEL Jan 24 '15 at 08:22
we are not getting php.ini file in our windows server plesk cpanel please tell me where I can find it – NITIN PATEL Jan 24 '15 at 11:16
Go to cpanel > PHP Scripting – Arshid KV Jan 24 '15 at 11:50

I am getting error when creating menus in joomla on server

2 Answers2