PayUMoney payment gateway error after payment

Question

After payment is done, I am not redirected to my website using payumoney payment gateway. I am receiving following error. Any help would be appreciated.

URL: https://test.payumoney.com/payment/postBackParam.do

Content

HTTP Status 404 - /settlement/WEB-INF/jsp/.jsp

type Status report

message /settlement/WEB-INF/jsp/.jsp

description The requested resource is not available. Apache Tomcat/7.0.54

Hi, I am getting same error, please let me know as well if u found answer. — Rajesh Mishra, Jan 23 '15 at 17:29
I'm getting the same error too... Have sent an email to the tech support team. No reply yet. — niranjan94, Jan 26 '15 at 11:11
even i too getting same error. my code was working nicely before, but suddenly it turned into this error, can any one tell whats the issue? — adarshaU, Jan 27 '15 at 05:53
@adarshaU : I just post an answer, It was happening due to lengthy Productinfo param in my case. — Santosh Pradhan, Jan 29 '15 at 06:22

score 2 · Accepted Answer · answered Jan 29 '15 at 06:19

While submitting the purchase info to PayUMoney, there is a field called Productinfo which takes JSON data that contains purchase info like below.

Productinfo = {“paymentParts”:[{ "name":"abc", "description":"abcd", "value":"500", "isRequired":"true", “settlementEvent” : “EmailConfirmation” }, { "name":"xyz", "description":"wxyz", "value":"1500", "isRequired":"false", “settlementEvent”: “EmailConfirmation” }], {“paymentIdentifiers”:[{ "field":"CompletionDate", "value":"31/10/2012” }, { "field":"TxnId", "value":"abced" }]}

When this JSON data is too long, it can not handle the request properly and fails to complete the process.

score 1 · Answer 2 · answered Aug 20 '15 at 06:36

1

I ran into the same problem while integrating PayU with our app. I talked to the PayU tech team regarding this. Santosh has answered it correctly.

Just to add to that, as per PayU's tech team, the limit on length of the JSON data is 100.

answered Aug 20 '15 at 06:36

ankit modi

11
3

score 1 · Answer 3 · edited Oct 02 '15 at 19:58

If you are using PHP then store the JSON format as string

$productinfo1 = '{"paymentParts":[{"name":"Designs","description":"Qty : 33","value":null,"isRequired":"true"}],"paymentIdentifiers":[{"field":"CompletionDate","value":"31/10/2012"},{"field":"txnid","value":"21827f29b9e7c4a3b211"}]}';

Note: Not required to send all products info, as long string leads to payment gateway error.

$productinfo = json_decode(json_encode($productinfo1));

$hash_string = $merchant_key . '|' . $txn_id . '|' . number_format($total, 2, '.', '')  . '|' . $productinfo . '|' . $name . '|' . $email . '|' . $id . '||||||||||' . $salt;
$hash = hash('sha512', $hash_string);

Post the $hash value to pay money.

score 0 · Answer 4 · answered Jan 27 '15 at 11:22

0

This is something that might occur at some point of time in test mode because of rigorous testing that happens on test server. It is nothing to worry about.

answered Jan 27 '15 at 11:22

Jigs

1
3

No that was not the problem. – Santosh Pradhan Jan 29 '15 at 06:11

PayUMoney payment gateway error after payment

Content

4 Answers4