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Every morning between 8 and 9 am CET my site shows this error:

Error Over Quota
This application is temporarily over its serving quota. Please try again later.

although billing is enabled and the site has been running for many months now. On the old billing status page, there's a setting for Maximum Daily Budget (Set this to handle peak traffic and to buffer against sudden traffic surges.) which is set to $0.00, but even if I change that to e.g. $10.00, it still shows the 503 error, so it seems this has nothing to do with it.

The new billing page looks like this:

New Billing Page

It happens every morning between 7 and 8 am CET, so that would be around midnight PST which would at least indicate that it still might have something to do with billing?

Here's how the external monitoring system shows the outages, i.e. multiple outages every morning and then no problems for the rest of the day.

Pingdom

The Google Developers Console Overview page Errors by status code also shows the 503 error in green.

Errors by status code

If I look at the monitoring logs most of the 503 errors between 7 and 9am for the following pages:

  • /
  • /wp-cron.php

And then there are some 500 errors, e.g. at 8 am

08:07:08.092 ... [26/Nov/2014:23:07:08 -0800] "GET / HTTP/1.1" 500 0 - "Pingdom.com_bot_version_1.4_(http://www.pingdom.com/)" "www.coworking-radolfzell.de" ms=921 cpu_ms=1042 loading_request=1 exit_code=108 instance=00c61b117c9ad93b9da1f63314065ff8f4188095 app_engine_release=1.9.16

08:07:08.092 This request caused a new process to be started for your application, and thus caused your application code to be loaded for the first time. This request may thus take longer and use more CPU than a typical request for your application.

08:07:08.092 Process terminated due to exceeding quotas.

The (new) quota details page says Quotas are reset every 24 hours. Next reset: 1 hours and now it's 8:30 am CET. All of the listed resources are rated Okay.

If I go to the old Quota Detailsp page, though, I see that my requests' Frontend Instance Hourshave reached 100% and are rated Limited.

Frontend Instance Hours

So I went back to the new console under Compute / App Engine / Settings which showed Your budget today is $10.00. Effective tomorrow, you will be using only free quota. which I now increased to a daily budget of USD 5.

Application Settings

My site now still shows the 503 error, but hopefully this will be the solution. I should be able to tell in 24 hours, shouldn't I?

If anyone from Google App Engine is reading this, there might be some inconsistencies between the old and new panels that should probably be fixed.

Nick Weisser
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  • I just reported a similar problem to Google as a support ticket through their billing department. I also had set a $10 budget which does not seem to have been exceeded yet I got `com.google.apphosting.api.ApiProxy$OverQuotaException: The API call datastore_v3.RunQuery() required more quota than is available`. According to Usage History on the old admin console I didn't even use any resources (is there a delay on the reporting?). According to Quota Details on the new admin console I'm not exceeding (but I don't know where to see history for yesterday). – Michael Osofsky Dec 03 '14 at 18:40
  • Google billing support got back to me and said the issue was technical, not billing related so they recommended I buy their technical support. It seems to me it's a billing problem because their billing interface doesn't explain how I went over quota. If you want to file a similar billing complaint, you can reference mine which is Billing Case Number 05144980. I'm also sending Google a link to this stackoverflow discussion. – Michael Osofsky Dec 04 '14 at 17:23
  • Here's a link to the billing complaint form: https://support.google.com/cloud/contact/cloud_platform_billing?rd=1 – Michael Osofsky Dec 04 '14 at 17:30

1 Answers1

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My problem has been solved by increasing the daily budget vom 0 to 5, although it took a couple of hours to take effect. We haven't had any notifications from the monitoring system, so it seems to be all fine now.

Nick Weisser
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