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I am using New Relic Lite edition which allows me to setup alerting policies and its channels. When i choose the Email channel, i don't find an option to define desired email content. I am in need of integrating these email alerts into another internal system which basically act based on these email content. The default format is good enough however our internal system needs a plain format with minimal details with personalized content.

Is that customization available with PRO / Enterprise account? Thanks in advance for your help.

Gowri Suganth
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You could always set up your own email alerts using the webhooks feature to obtain json formatted alerts to a URL you specify. You could then parse these alerts and send them as an email.

Walden
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