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Whenever I try to install Helpshift from CocoaPods with pod install or pod update it fails because the Cloudfront host can't be reached. Is it down? All the other packages in my Podfile seem to install fine.

I have pod 'Helpshift', '~>4.8.0' specified in my Podfile. Could this be a problem as I notice there is no 4.8.0 version listed on the CocoaPods page for Helpshift? I don't think this matters as pod install also fails if I specify that I want version 4.9.1.

Here's the error message I get after trying to run pod install:

Installing Helpshift (4.8.0)

[!] Error installing Helpshift
[!] /usr/bin/curl -L -o /Users/mxd/Code/WordPress-iOS/Pods/Helpshift/file.zip "https://d3e51fp79zp4el.cloudfront.net/library/ios/v4.8/helpshift-sdk-ios-v4.8.0.zip" --create-dirs

 % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current

                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0

curl: (6) Could not resolve host: d3e51fp79zp4el.cloudfront.net
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  • possible duplicate of [Is Cocoapods down?](http://stackoverflow.com/questions/26984087/is-cocoapods-down) – Keith Smiley Nov 27 '14 at 05:36
  • As noted in the linked question CocoaPods relies on only GitHub. The situation here is the site where this library author hosts their code is down. CocoaPods does not host code. – Keith Smiley Nov 27 '14 at 05:37
  • Hi,Rhi here from Helpshift mobile SDK team. We have replied to your query on support@helpshift.com. Please let us know if you have any other queries/concerns/suggestions. Thank you. – Rhishikeshj Nov 27 '14 at 07:50

2 Answers2

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Apparently there's a Cloudfront outage currently.

0

When this happens it's best to check out https://cocoapods.statuspage.io

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