While starting the jboss server with IBM Sterling V9.3 (ISCCS included), im getting the below error. please help me with it

Question

ERROR [[/isccsdev]] Servlet /isccsdev threw load() exception
java.lang.IllegalStateException: Profile file final.profile.js not found
        at com.sterlingcommerce.ui.web.framework.servlets.SCUIInitializerServlet.initializeProfile(SCUIInitializerServlet.java
        at com.sterlingcommerce.ui.web.framework.servlets.SCUIInitializerServlet.initializeDojo(SCUIInitializerServlet.java:18
        at com.sterlingcommerce.ui.web.framework.servlets.SCUIInitializerServlet.init(SCUIInitializerServlet.java:144)
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1161)
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:981)
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4071)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4375)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:790)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:770)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:553)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
        at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.apache.catalina.core.StandardContext.init(StandardContext.java:5312)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.apache.tomcat.util.modeler.BaseModelMBean.invoke(BaseModelMBean.java:296)
        at org.jboss.mx.server.RawDynamicInvoker.invoke(RawDynamicInvoker.java:164)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.web.tomcat.service.TomcatDeployer.performDeployInternal(TomcatDeployer.java:301)
        at org.jboss.web.tomcat.service.TomcatDeployer.performDeploy(TomcatDeployer.java:104)
        at org.jboss.web.AbstractWebDeployer.start(AbstractWebDeployer.java:375)
        at org.jboss.web.WebModule.startModule(WebModule.java:83)
        at org.jboss.web.WebModule.startService(WebModule.java:61)
        at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
        at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
        at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
        at $Proxy0.start(Unknown Source)
        at org.jboss.system.ServiceController.start(ServiceController.java:417)
        at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
        at $Proxy44.start(Unknown Source)
        at org.jboss.web.AbstractWebContainer.start(AbstractWebContainer.java:466)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
        at org.jboss.mx.interceptor.DynamicInterceptor.invoke(DynamicInterceptor.java:97)
        at org.jboss.system.InterceptorServiceMBeanSupport.invokeNext(InterceptorServiceMBeanSupport.java:238)
        at org.jboss.wsf.container.jboss42.DeployerInterceptor.start(DeployerInterceptor.java:87)
        at org.jboss.deployment.SubDeployerInterceptorSupport$XMBeanInterceptor.start(SubDeployerInterceptorSupport.java:188)
        at org.jboss.deployment.SubDeployerInterceptor.invoke(SubDeployerInterceptor.java:95)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
        at $Proxy45.start(Unknown Source)
        at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
        at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1015)
        at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
        at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
        at sun.reflect.GeneratedMethodAccessor21.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
        at $Proxy9.deploy(Unknown Source)
        at org.jboss.deployment.scanner.URLDeploymentScanner.deploy(URLDeploymentScanner.java:421)
        at org.jboss.deployment.scanner.URLDeploymentScanner.scan(URLDeploymentScanner.java:634)
        at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.doScan(AbstractDeploymentScanner.java:263)
        at org.jboss.deployment.scanner.AbstractDeploymentScanner.startService(AbstractDeploymentScanner.java:336)
        at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:289)
        at org.jboss.system.ServiceMBeanSupport.jbossInternalLifecycle(ServiceMBeanSupport.java:245)
        at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.system.ServiceController$ServiceProxy.invoke(ServiceController.java:978)
        at $Proxy0.start(Unknown Source)
        at org.jboss.system.ServiceController.start(ServiceController.java:417)
        at sun.reflect.GeneratedMethodAccessor9.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
        at $Proxy4.start(Unknown Source)
        at org.jboss.deployment.SARDeployer.start(SARDeployer.java:304)
        at org.jboss.deployment.MainDeployer.start(MainDeployer.java:1025)
        at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:819)
        at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
        at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:766)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
        at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
        at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
        at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
        at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
        at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
        at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
        at $Proxy5.deploy(Unknown Source)
        at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:482)
        at org.jboss.system.server.ServerImpl.start(ServerImpl.java:362)
        at org.jboss.Main.boot(Main.java:200)
        at org.jboss.Main$1.run(Main.java:508)
        at java.lang.Thread.run(Thread.java:662)

The server starts fine. But I am unable to hit the ISCCS url (:7002/isccs/isccs/login.do)

Thanks in Advance

Answer 1

This is caused due to the VM arguments used while building the ear or war file. Don't use -Ddevmode and -Duidevmode. Try building a war instead with the following command.

buildwar.cmd -Dwarfiles=isccs -Dappserver=jboss

For dev buildwar.cmd -Dwarfiles=isccsdev -Dappserver=jboss

Answer 2

You can also refer IBM knowledge centre for this: http://www-01.ibm.com/support/knowledgecenter/SSYLSL_9.3.0/com.ibm.help.wcc.install.doc/t_CreatingTheEAROnJBoss.html

There they are mentioning what all options you should use while using a call centre application in sterling.

Especially the following line:

Note: Commerce Call Center supports the RPC encoded or document literal style and usage of invocation for Web services. When choosing style and usage for JBoss, pass the following in the ear command line: -Djboss-java2wsdl-style=

It may help you.