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The following pdf gives a list of IP addresses of DocuSign servers:

https://www.docusign.co.uk/sites/default/files/Post_API_Certification20130522.pdf

Based on the information in this document:

1) to call the REST API in a production environment we have to use the hostname www.docusign.net

2) this server has the IP 209.67.98.12

Can we rely on this ? I need to be sure that the server to call will be always www.docusign.net and I need to know its IP address to properly configure firewalls.

Thank you

1 Answers1

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The URL you have listed is accurate as long as your account resides on that instance in Production. Your question about the IP addresses is a good one - I believe the version of this document you are looking at is a bit stale. Please refer to this post (http://community.docusign.com/t5/Announcements/Additional-IP-Addresses-for-DocuSign-Service/td-p/29702) regarding the IP ranges of the DocuSign service.

Luis
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  • Thank you very much for you answer. What does it mean that there is a range of IP addresses? Can I use any one of them? –  Oct 24 '14 at 14:20
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    Hi Marco - there is a range of IP's advertised for our service to ensure maximum availability. In the event of a service failover, www.docusign.net may resolve to a different IP behind the scenes, so you should account for these ranges to maximize your uptime as well (IMO). – Luis Oct 24 '14 at 14:30
  • Is there a way to split the IP ranges into production and non-production? –  Oct 28 '14 at 17:43