CUPS test print produces a segfault

Question

We have a Red Hat Enterprise Linux server running 6.5 that just stopped printing correctly. When you try to test print from system-config-printer, it segfaults. I have tried restarting CUPS, but that didn't fix it.

Any ideas?

Answer 1

We were able to identify the problem using lpstat -o to show the users.

Then run cancel -u [username] to cancel their print jobs.

Then restart CUPS.

After that, it quit segfaulting.