Heroku timeout awaiting process. Port 5000

Question

I've been trying to run a django/heroku command:

heroku run python manage.py shell

But I'm getting the error "timeout awaiting process":

Running `python manage.py shell` attached to terminal... up, run.1720
 !    
 !    Timeout awaiting process

I've read that this is because the port 5000 is somehow closed or being used. This seems to be the problem because when I use my neighbor's internet, I don't get the error.

I don't know how to solve this, does Heroku offer a workaround?, Should I contact my internet provider?, Is there a Linux script or configuration that could be useful? I'm on Ubuntu 14.04. Thanks a lot for your help.

possible duplicate of http://stackoverflow.com/questions/8582860/heroku-run-console-get-timeout-awaiting-process — Raja Simon, Sep 13 '14 at 04:51
This is not a duplicate since I am trying to run `heroku run python manage.py shell` and doing `run:detached` doesn't work in this case. — Alejandro Veintimilla, Sep 15 '14 at 22:35

score 2 · Accepted Answer · answered Sep 17 '14 at 02:33

2

So, I conctacted Heroku's Support. The only solution to this problem is talking to the internet provider and requesting them to open the port 5000.

answered Sep 17 '14 at 02:33

Alejandro Veintimilla

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so it is not the problem from heroku. port 5000 open is for everyone? or does it demand to open new ? – Waleed Arshad Aug 24 '17 at 06:33

Heroku timeout awaiting process. Port 5000

1 Answers1