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I didn't see it in the help but I figure it's possible. Also how do I find out what email address to use?

Greg
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3 Answers3

9

Have you looked here?

Updated link to new help desk 2013/10/7

Community
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Jonathan S.
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  • What do I write in the email to assign it to someone, how will it handle attachments? – Greg Oct 31 '08 at 21:22
  • I don't remember exactly since I haven't used FogBugz in a while. I remember it was supposed to have a "smart" filter and would sort automatically based on the subject. Since the question is specific to FogBugz, I'd check the FogBugz forums at http://support.fogcreek.com/?fogbugz – Jonathan S. Nov 03 '08 at 14:24
  • It will handle attachments. Who the email gets assigned to depends on how the mailbox is set up in FogBugz. – Joel Spolsky Feb 24 '09 at 16:10
6

If you're using FogBugz-on-Demand, chances are you have a cases@<your-account-name>.fogbugz.com address that already works.

Matt Miller
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1

As @Jonathan said, you must first setup a mailbox for the project. See his link for details. Then you simply forward to the address you created for the project. We typically use addresses like product-support@company.com.

Keith G
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