Adding a new Customer Contact in Quickbooks via QBXML, is it possible?

Question

I'm working on integrating a website with Quickbooks via the php framework and the QBWC.

My question has to deal with Customers. I've noticed that the only way to add Contacts to a customer is on customer creation. ContactsMod can only edit existing customer contacts, it requires a ListID and an EditSequence. As such, there also seems to be no way to delete customer contacts once they are created.

Is this a feature that's not completely implemented in QBXML, or can I treat it like an Invoice LineRet item and feed it a ListID of -1 to create a new contact?

To give you an example of where in the structure I'm working, here's the QBXML:

<?xml version="1.0" encoding="utf-8"?>
<?qbxml version="13.0"?>
<QBXML>
    <QBXMLMsgsRq onError="stopOnError">
        <CustomerModRq>
            <CustomerMod>
                <ListID >IDTYPE</ListID>
                <EditSequence >STRTYPE</EditSequence>
                etc
                ...
                ...
                <ContactsMod>
                    <ListID >IDTYPE</ListID>
                    <EditSequence >STRTYPE</EditSequence>
                    <FirstName >STRTYPE</FirstName>
                    <MiddleName >STRTYPE</MiddleName>
                    <LastName >STRTYPE</LastName>
                    <JobTitle >STRTYPE</JobTitle>
                </ContactsMod>
            </CustomerMod>
        </CustomerModRq>
    </QBXMLMsgsRq>
</QBXML>

score 0 · Accepted Answer · edited Jun 20 '20 at 09:12

I ended up submitting a ticket to Intuit, and received a response. Customer Contacts is in the schema for QBXML, but is not actually implemented in Quickbooks yet. So quickbooks will not return Contacts data as part of an Add/Mod/Query response, nor will it handle ContactsAdd or ContactsMod statements properly.

It will be implemented in the future, but until it is, that's that!

"Access to contact information is in the schema, but it has not been implemented in QB. We have a request in to get this implemented, but I do not know when it will be completed.

Sincerely,

William Lorfing

Intuit"

Adding a new Customer Contact in Quickbooks via QBXML, is it possible?

1 Answers1