JWPlayer 6 caption MVC5

Question

My application is MVC5, I have upgraded JWPlayer from 5.10 to 6.9. The caption does not working, here is my script:

  jwplayer("mediaplayer").setup({
        playlist: [{
            file: "../Video/when.mp4",
            image: "../Content/images/when.png",
            tracks: [{
                file: '../Video/when.dfxp',
                label: "English",
                kind: "captions",
                "default": true
            },{
                file: '../Video/when.srt',
                kind: "captions",
                label: "French"
            }]
        }]
    });

Same srt was working with version 5.10. Converted the srt file to vtt and dfxp, tested on IE, Chrome, and FireFox; none worked.

According to http://support.jwplayer.com/customer/portal/articles/1407438-adding-closed-captions, your code suppose to work. please provide link where you run your player — Ben, Jul 31 '14 at 06:53

score 1 · Accepted Answer · answered Jul 31 '14 at 07:31

1

Your code is ok.

In your site www.scanitfirst.com link to caption files are broken (404 not found)

http://www.scanitfirst.com/Video/when.dfxp //404
http://www.scanitfirst.com/Video/when.srt  //404

If you will fix this, your caption should work as expected

answered Jul 31 '14 at 07:31

Ben

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Thank you Ben, however the files are there; I also tried it on localhost. – hncl Jul 31 '14 at 07:48
I get 404 when opening links – Ben Jul 31 '14 at 07:51
Ben, the problem was MIME type, I had to add the following to web.config: . It works now, thank you for leading me to the cause of the problem. – hncl Jul 31 '14 at 08:04

JWPlayer 6 caption MVC5

1 Answers1