Unable to start MongoDB MMS agent

Question

I installed the MMS agent for CentOS and when I start it as a service I see the following error in the log file , I have searched for this error , but could not find any reference can someone let me know what the issue is .

/usr/bin/mongodb-mms-monitoring-agent: error while loading shared libraries: libsasl2.so.2: cannot open shared object file: No such file or directory

Thank You.

The same problem occurs on Fedora 20 – Nikola M. Oct 06 '14 at 23:35 — Nikola M., Oct 06 '14 at 23:35
The same problem on my cent os anyone find solution? – Max Aug 10 '15 at 11:19 — Max, Aug 10 '15 at 11:19
scroll down to @jmdiego solution – Howard Lee Sep 06 '19 at 16:18 — Howard Lee, Sep 06 '19 at 16:18

score 9 · Answer 1 · edited Dec 29 '14 at 05:45

9

I wrote to mongdb support and after their response, I was able to start the agent, the response was this:

To the best of my knowledge, Fedora 20 is equivalent to RHEL 7 which is not yet supported by MongoDB. There is work planned for this latter OS, but I cannot guarantee a timetable for that release. In the meantime, I believe it is possible to work around the issue with the following:

cd /lib64

sudo ln -s libsasl2.so.3.0.0 libsasl2.so.2

Hopefully this helps, and allows you to start the agent.

Thanks to André de Frere from MongoDB.

edited Dec 29 '14 at 05:45

Stennie

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answered Oct 07 '14 at 18:34

jmdiego

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this is the real answer – Lee Benson Sep 17 '15 at 18:03
I had a similar problem and `sudo ln -s libsasl2.so.3.0.0 libsasl2.so.2` was the solution – Marcello Miorelli Jan 05 '17 at 10:41

score 3 · Answer 2 · answered Jul 30 '15 at 11:00

Solution for the above problem is mongo db uses snmp package for network communication across the installation of standalone, replication & sharding environment

We need to add 7 packages that are dependencies for snmp.

Copy the respective files from another system and move all the packages to /usr/lib64 & /usr/lib/

Let say we need package libsasl2.so.2.0.0

ln -s /usr/lib64/libsasl2.so.2.0.0 /usr/lib64/libsasl2.so.2

u have to do for all the dependencies required.

score 0 · Answer 3 · answered Jul 27 '14 at 16:37

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The missing library is provider by the cyrus-sasl-lib rpm.

you should download and install it from the link below ;)

http://rpm.pbone.net/index.php3/stat/3/srodzaj/1/search/libsasl2.so.2()(64bit)

let me know if this solve your issue ;)

answered Jul 27 '14 at 16:37

dantespot

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score 0 · Answer 4 · answered Dec 10 '15 at 06:41

I expierenced same issue, because of my fault

I downloaded incorrect RPM version for my RedHat. Mongo provides agent download for

RHEL/CentOS (7.X)
RHEL/CentOS (5.X, 6.X)

I installed for 7th where my RedHat was 6.7 Check your version cat /etc/redhat-release

If you installed incorrect version then uninstall package sudo rpm -e mongodb-mms-monitoring-agent

And install again correct one

Unable to start MongoDB MMS agent

4 Answers4