11

All, I am getting an error when trying to login with my smart card to a hyper-v guest: "The smart card requires drivers that are not present on this system."

Any Ideas?

I am trying to use my smart card on a Hyper-V guest -Running Windows 8.1 -Microsoft image -Joined to the domain -I don't see a smart card reader in device manager, but not sure if I should in Hyper-V Guest

With a host -Running 8.1 -Not joined to the domain -With integrated card reader -With TPM enabled -The smart card reader appears in device manager and has the latest driver -The smart card appears in device manager when it is plugged in -Connected with wired LAN

With a connection (rdp) -That has smart cards option enabled (checked)

I have tried an external USB card reader and get the same result. My card works on other machines that are not Hyper-V guests. I have tried installing the smart card drivers from Lenovo on the guest which does not help. I have searched ITWEB and binged for a solution but can't find one.

Anyone have any ideas of what I can do to get this to work?

Community
  • 1
  • 1
Cameron
  • 1,218
  • 2
  • 13
  • 19

1 Answers1

14

I have got this to work now. Apparently you need a driver for the smart card itself as well and the reader. Installing this driver on my VM Guest Fixed the issue.

What I did:

Go to: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=ge

And get:

=Gemalto - Other hardware, Smart Cards - Gemalto IDPrime MD Smart Card

=Windows 7,Windows 8,Windows 8.1 Drivers,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2 Drivers

=Get latest version (8.4.3.0 in my case)

Then

Download the driver from your cart to a directory

Unzip it

Right click on the .inf and click install

Try your card (no reboot necessary for me)

Cameron
  • 1,218
  • 2
  • 13
  • 19
  • Thanks for reporting back this issue! Without any programming specific details, this question is off topic though. – Maarten Bodewes Apr 21 '14 at 14:50
  • Any suggestions on where I should have posted it? It is related to setting up a development environment for doing programming. – Cameron Apr 22 '14 at 15:47
  • See above: "Questions about general computing hardware and software are off-topic for Stack Overflow unless they directly involve tools used primarily for programming. You may be able to get help on Super User." – Flexo". I can see how you require it for development (and I had a similar requirement some time ago). But I also have requirements for setting up a printer - not directly a programming related Q/A either. – Maarten Bodewes Apr 22 '14 at 16:04
  • I noticed you can also find smart card drivers directly on the reader manufacturer's support website, e.g. http://support.gemalto.com/index.php?id=pc_usb_tr_and_pc_twin#.Ws5Hw0xFzvU Neither this nor windows update did help for my instance of the same issue, however. – David Burg Apr 11 '18 at 17:44