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I'm trying to search for users in the user manager window and I'm not getting any results. For example "admin" is a existing user but it doesn't return any result. Do you have any ideas?

Note: Role Manager works fine

Cheers

Snapper
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  • Do you see a list of users come up when you load the User Manager? Like the ones beginning with "A". Which browser are you using? – Shriroop Feb 11 '14 at 13:34
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    Try replacing the files in your `/sitecore` folder with the ones from the default zip, I've had the same issue but don't know exactly why. – jammykam Feb 11 '14 at 15:06
  • Hi Shriroop, when I load the User Manager all the users are visible. – Snapper Feb 12 '14 at 01:11

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Are you sure it's not working? I know this might seem like a silly question but with large amounts of users, I've seen the user manager search be quite slow in returning results (and you don't really get a visual cue that it's actually working).

I've also seen this behavior when using "switcher" technology for my userbase.

Am not aware of any fixes unfortunately, sorry.

Mark Cassidy
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  • Hi Mark, I'm pretty sure that is not returning any result but I'll double check first thing in the morning. The user list is around 200 users so I don't think it is related. I'll post my findings... – Snapper Feb 11 '14 at 13:02
  • 200 users doesn't seem enough to cause this issue. I've seen it when in the 100s of thousands. Not sure what else the issue could be, but I'll do a bit of digging. – Mark Cassidy Feb 11 '14 at 13:07
  • No luck with that one Mark... Thank you though! I've trying to compare with other sitecore solution and everything seems to be ok but I'll keep trying. – Snapper Feb 12 '14 at 01:48