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I update customer that exist in cloud in Quickbooks destop 2013; I use API v3 to insert a invoice that use the customer after run intuit sync manager,i find a error: "Operation failed with errors: \nInvalid field value CustomerRef: Invalid Customer ID: [NG:1002560062]"; I find the customer object in errored state then use the V2 status(deprecated) API to get detail: "The provided edit sequence \"1390358620\" is out-of-date. "

How to solve this question?

Thanks.

suzy
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1 Answers1

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This generally indicates that someone updated your object in the QuickBooks GUI, or from another integrated application, immediately before your application tried to update it.

For QuickBooks desktop/for Windows

To fix this, you should query for the object, get the latest EditSequence value, and re-submit the update request with the latest value.

For QuickBooks Online

QuickBooks Online has the same concept, but they call it a SyncToken instead of an EditSequence.

To fix this, you should query for the object, get the latest SyncToken value for the object, and re-submit the update request.

This clears the error code and should cause the object to sync.

Keith Palmer Jr.
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  • Do you have any idea about this error in QBD? (https://stackoverflow.com/questions/75510047/editing-multiple-times-of-so-gives-error-qbwc-error-3200-the-provided-edit-se?noredirect=1&lq=1) – SreRoR Mar 02 '23 at 09:17