I have setup FedEx and DHL shipping modules in Magento 1.7.0.2 and my country of origin is United Kingdom. When I enable logging to the log file it displays an error similar to this:
2014-01-16T11:37:32+00:00 DEBUG (7): Array
(
[request] => Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => Du7g4fjPU7X4yr4S
[Password] => 7TaHmEQyzOdxcxBLlspPIV8sJ
)
)
[ClientDetail] => Array
(
[AccountNumber] => 510087062
[MeterNumber] => 118588382
)
[Version] => Array
(
[ServiceId] => crs
[Major] => 10
[Intermediate] => 0
[Minor] => 0
)
[RequestedShipment] => Array
(
[DropoffType] => REGULAR_PICKUP
[ShipTimestamp] => 2014-01-16T11:37:31+00:00
[PackagingType] => YOUR_PACKAGING
[TotalInsuredValue] => Array
(
[Amount] => 3
[Currency] => UKL
)
[Shipper] => Array
(
[Address] => Array
(
[PostalCode] => SA129NG
[CountryCode] => GB
)
)
[Recipient] => Array
(
[Address] => Array
(
[PostalCode] => 21001
[CountryCode] => DE
[Residential] => 1
)
)
[ShippingChargesPayment] => Array
(
[PaymentType] => SENDER
[Payor] => Array
(
[AccountNumber] => 510087062
[CountryCode] => GB
)
)
[CustomsClearanceDetail] => Array
(
[CustomsValue] => Array
(
[Amount] => 3
[Currency] => UKL
)
)
[RateRequestTypes] => LIST
[PackageCount] => 1
[PackageDetail] => INDIVIDUAL_PACKAGES
[RequestedPackageLineItems] => Array
(
[0] => Array
(
[Weight] => Array
(
[Value] => 3
[Units] => LB
)
[GroupPackageCount] => 1
[InsuredValue] => Array
(
[Amount] => 3
[Currency] => UKL
)
)
)
)
)
[result] => stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)
[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 10
[Intermediate] => 0
[Minor] => 0
)
)
[__pid] => 373
)
I have set up the FedEx account details (Account no, Developer Test Key, Test Meter Number and password) in the admin-side but it still throws the error:
This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us.
