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We can trigger an AGI if an agent attends a call in Queue.Is it possible to trigger an AGI when an agent rings in a Queue?

hks1233
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1 Answers1

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You can do agi on

1) before call other party - using AGI command

2) answer call before bridge - using M in dial command

No, not posible start agi on ringing event, but posible catch ringing event using AMI event listener and do action based on that.

arheops
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