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I have in-app purchase working in my app. I get many purchases every day (which is great!). However I had a user contact me today saying that he is trying to make a purchase. He taps to make the purchase and Apple asks for his Apple ID password - which makes sense. However when he enters his password, it simply asks for it again. Any idea why this might be happening or how to resolve it? I don't think it's a coding issue because in-app purchase both works in the sandbox and also for many users.

Jason
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I'm pretty sure that means he is entering his password incorrectly. That's the only reason Apple would ask multiple times.

hukir
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