Reset urbanairship badge count

Question

Problem:

Let say I get 3 notification.
It shows the badge count 3 on my app icon.
I open the app or click on the notification and it clears the badge (All Good so far)
Now when I get a new notification, the badge count shown on my app icon is 4 instead of 1
That means that the badge count was not reset on Urbanairship end

My Code so far:

-(void)resetBadgeNotifications:(UIApplication *)application using:(NSDictionary *)notificationInfo{
    if( notificationInfo != nil ){
        [[NSNotificationCenter defaultCenter] postNotificationName:@"newNotification" object:notificationInfo];
    }
    application.applicationIconBadgeNumber=1;
    application.applicationIconBadgeNumber=0;
    [[UIApplication sharedApplication] setApplicationIconBadgeNumber:0];
    [application cancelAllLocalNotifications];
    [[UAPush shared] setBadgeNumber:1];//set to 1
    [[UAPush shared] resetBadge];//zero badge
}

I am calling this method from the following three places:

didFinishLaunchingWithOptions

didRegisterForRemoteNotificationsWithDeviceToken

applicationDidBecomeActive

In the last line of my function, I am clearly resetting the badge on UrbanAirship. But it seems to be not working. Can anyone please correct me if I am missing something?

I have the same problem, do you find out the solution? My workaround is to always set badget to 1 when pushing via airship. — Bruce Tsai, Jul 11 '14 at 09:11

Eran · Answer 1 · 2013-11-19T15:53:40.793

1

My original answer was for the basic push notifications offered by APNS. I wasn't aware that UrbanAirship have a mechanism to track the badge number for each token. Reading their documentation, it's possible that you forgot to call:

[[UAPush shared] setAutobadgeEnabled:YES]

If your application uses Urban Airship’s autobadge feature, enable client-side autobadge tracking in application:didFinishLaunchingWithOptions: before changing the badge value:

[[UAPush shared] setAutobadgeEnabled:YES]; [[UAPush shared] resetBadge];//zero badge

edited Nov 19 '13 at 15:53

answered Nov 19 '13 at 15:07

Eran

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You mean my server should keep unread count for all the users and when a user opens the app of clicks on a notification I should reset the notification on my server, so that next time it sends from 1 again? – Adil Malik Nov 19 '13 at 15:20
If that's true, what does UA's `resetBadge` method do? – Adil Malik Nov 19 '13 at 15:22
@AdilMalik My mistake. I wasn't aware of the auto badge functionality on UA. See my updated answer. – Eran Nov 19 '13 at 15:54
thanks for investigating. But I am doing the same, still no it's not working. – Adil Malik Nov 19 '13 at 16:17

Reset urbanairship badge count

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