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I have upgraded magento 1.3 to 1.7, on checkout page payment information is not displayed.

blank tab is displayed on upgrading it.

do anyone have solution for this.

  • Enable log, and share/check it if there is any exception. – Rajiv Ranjan Oct 22 '13 at 13:17
  • there are no error displayed, actually the content of payment information tab is not displayed. – user2905641 Oct 22 '13 at 13:25
  • can you share URL, so that check browser console if there is JS error? – Rajiv Ranjan Oct 22 '13 at 13:36
  • http://artifexonline.dyndns.biz:8081/projects/mg_sprcoatings/checkout/onepage/?SID=cvpld5la8mkh5rm8n60knjc821 – user2905641 Oct 22 '13 at 13:46
  • If your theme was developed for Magento `1.3`, it's most likely not fully compatible with `1.7`. Try enabling the default Magento theme and seeing if your issue persists. If it does, your theme is most likely missing important XML definitions in the layout files. – Axel Oct 22 '13 at 14:42

1 Answers1

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Themes must be upgraded in order to upgrade Magento. Cart submit button loss on moving from 1.4.2.0 to 1.5.1.0 is a common issue for example.

Also if you're using a third party payment module, it must be upgraded as well. I suspect that your version isn't compatible and either the module itself or its template to display the payment method isn't compatible with 1.7.

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